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Flex Service

Flex Machine Tools highly educated service engineers are available to help you. They are readily available via remote support. You can enjoy our expert support to cover installation, inspection, maintenance, and repairs.

Nationwide Support

Flex Machine Tools have the capabilities to assist with all your needs with our highly qualified engineers.

Highly Educated Experts

Our service engineers average 20+ years of experience and undergo ongoing training.

Unbelievably Fast Support

Flex machine tools will provide you a fast rapid diagnostic and reaction time.

Our Remote Services

Keep machine availability always at a high level – With remote services, you benefit from various functions that can be controlled remotely, so maintenance can be done without the need for someone on site. Does this mean solving technical failures or guiding you to solve problems? Our service experts across the country will be happy to assist you.

Did you know that 95% of all calls have been resolved without sending a technician.

Wow that was quick !… it’s always great doing business with a company that stands behind their machinery.. we sure appreciate it… everybody loves the flex.. sure makes life easy ! 

 

-Ronald Murphy

Service Options

FlexARM

Service Rebuild Packages

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Service Membership

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For service please call
1-800-837-2503.

Standard Features

  • Hand Pendant
  • 22″ Touch Screen Monitor
  • Omron FlexCNC Controller
  • Mobile Control Panel
  • Through Spindle Coolant 
  • Auto Tool Changer 
  • Flood Coolant
HP
Max RPM
FT/LBS
Series

18

4000

92

C-20-02 / C-10-02

18

6000

61

C-20-02 / C-10-02

33

12000

61

CM-20-02

Auto Stand-Off – This is currently defined to be surface stand-off and not to be confused with vector stand-off in 5-axis mode. The current auto stand-off is based on a changing surface and will adjust vertically based on the angle of the “A” Axis, so there is five (5) axis taken into account during the calculations, but this is not the same as the tool vector stand-off. There is the ability to do the vector stand-off change while the machine is running manually with buttons on the screen.

Z-Reader Probe – The Z-Reader is a device for mapping the location of the surface. It can be controlled manually & programmatically. The option is NOT active while cutting & is retracted out of harm’s way. It can be triggered to verify the surface at every pierce before the cutting process starts, or it could be used to drive surface mapping of the whole part before cutting starts. It begins with initialization or zeroing of the device to the surface at the beginning of a program and then accumulates or tracks the difference from that zeroing effort.

Automatic Edge Finder – The edge finder is or can be utilized manually (Jogging Method & Screen Buttons), programmatically (M & G codes), or fully automatic routine (dedicated program). This option sets offsets & program rotation to match the orientation & location on the cutting table.

AC Unit Installed on Electrical Cabinet – The unit is mounted on the cabinet’s High Power (480v) side. It is close to the location where the drives are mounted. This option keeps the cabinet temperature stable and allows heat dissipation faster. The servo drives for all axes are the most significant contributors to heat inside the electrical cabinet.

5-Axis Renishaw Calibration – The calibration unit is a Renishaw model APCA45 with a modified spherical stylus. The device has a retractable cover and air purge to clear debris & dust during the activation process. It mounts to a swing arm controlled by a pneumatic rotary, so it is out of the way during regular operation and swings into the calibration position for calibration only. 

HP
Max RPM
FT/LBS
Series

18

4000

92

G-20-06 / G-10-06

18

6000

61

G-20-06 / -10-06

40

4000

217

GM-20-06 / G-20-06 / G-10-06

40

6000

145

G-20-06 / G-20-06 / G-10-06